Wednesday, May 19, 2010

Concept of Quality in Entrepreneurship and Business

Entrepreneurship pertains to businesses which are designed to address particular opportunities. Entrepreneurship is also defined as the process of determining, assessing and utilizing opportunities. Webster defined an entrepreneur as "one who undertakes to start and conduct an enterprise or business, usually assuming full control and risk."

Business is the social science of managing people to direct their collective efforts towards accomplishing organization goals and to earn profits. It is derived from the word "busy" which is often perceived as doing something productive commercially.

Since a number of new businesses fail, an integral part of entrepreneurship then is taking risks. Entrepreneurs deal with these risks by creating solutions to problems. The vision of an entrepreneur is what drives the entrepreneurship. It also takes a lot of hard work and determination to grow an entrepreneurship.

Concept of Quality

The concept of quality is defined differently by various people. According to Gitlow et al., 1989 or Ozeki and Asaka, 1990, quality means the expectations that accompany a product or service being delivered which are: 1) is at par with customer standards, 2) meets and satisfy the needs of the customer, 3) meets the customer level of expectations, and 4) will meet unforeseen needs and aims in the future.

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